Support for backer?

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hobotroid
Posts: 1
Joined: Fri Jun 03, 2016 2:04 pm

Support for backer?

Postby hobotroid » Fri Jun 03, 2016 2:17 pm

Hi, I'm a kickstarter backer, but I can't seem to claim my game on humblebundle. Who can I contact for support on this? I can't seem to find a support link anywhere, but then again I'm pretty dumb.


Thanks a lot!
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ZioYuri78
Posts: 10
Joined: Mon May 09, 2016 9:00 am
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Re: Support for backer?

Postby ZioYuri78 » Sun Jun 05, 2016 1:02 pm

Have you tried with key resender?

From a Dean post on old forum
You will need to use the Humble Render service again to gain access to your key.
https://www.humblebundle.com/resender

IMPORTANT:
The Humble Key Resender service requires you to enter the email address you used to back Satellite Reign back in 2013.
It will send an email containing any keys associated with that email address.

If the email you receive does not contain a link to claim Satellite Reign, it means the address you entered was not used to back the game.

Regards,

Dean

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